Damaged, faulty or wrong items
If your item arrives damaged, faulty or isn't what you ordered, email us at azfartech.co@gmail.com within 30 days of delivery. Include your order number and a photo of the problem.
Once we've checked it, we'll send you a free replacement or give you a full refund, whichever you prefer. We usually don't need the item back. If we do, we'll tell you how and cover the return postage.
Change of mind
We don't accept returns or exchanges for change of mind. Please check the size, colour and product details before you order.
Cancelling an order
If you'd like to cancel, email us as soon as possible. If your order hasn't shipped yet, we'll cancel it and refund you in full. Once it has shipped, it can't be cancelled.
Refunds
Approved refunds are paid for the amount you actually paid (after any discount). If you paid by bank transfer, we send the refund by bank transfer to the account the payment came from, so please keep that account open. International transfers can take 3 to 10 business days to arrive.
Sale items
Items bought on sale, including during Black Friday and Cyber Monday, are covered by this same policy.
Your legal rights
Nothing in this policy affects any rights you have under consumer law.
How to contact us
Email azfartech.co@gmail.com with your order number.